Skill-Lync Off Campus Drive | Technical Support Engineer |

  • Eligibility– B.E./B.Tech & M.Tech || EEE Engg domain || Freshers who worked on eBAJA or similar student competitions are eligible ||
  • CTC Offered – Best In Industry ||
  • Job Role –Technical Support Engineer- EEE ||
  • Experience – 0 to 3 years ||
  • Tools: MATLAB/Simulink ||

Job Description

We are looking for aspiring engineers with strong core knowledge in EEE Domain

What to expect from the role

  • Work experience with EEE Engg domain 
  • Opportunity to work on industrial projects.
  • Exposure to industry and development.
  • Work in collaboration with a team.
  • Guided by experts and professionals in the field and learn on the job.

Responsibilities

  • To support learners with fundamental theory and software simulation. 
  • To work on in house hardware / software development projects
  • Take ownership of customer issues and see problems through to resolution
  • Research, diagnose and identify solutions to resolve customer issues
  • Follow standard procedures of unresolved issues to the appropriate internal teams
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Document knowledge in the form of knowledge base tech notes and articles
  • Provide technical support to students in a highly professional manner
  • Resolve support tickets
  • Host technical presentations and demos for customers
  • Work on model problems, programs and simulations
Requirements
  • B.E./B.Tech & M.Tech (EEE)
  • 0-3 years of experience in the EEE domain
  • Tools: MATLAB/Simulink
  • Working knowledge of motor drives & battery systems
  • Good understanding of hardware design and embedded systems
  • Freshers who worked on eBAJA or similar student competitions are eligible
  • In-depth knowledge of EEE engineering courses.
  • Strong problem-solving skills
  • Excellent client-facing skills
  • Excellent written and verbal communication skills

Link: https://skill-lync.com/careers/jobs/technical-support-engineer-eee

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