Digital Content Associate || Amazon || All Branch || All Batches ||

PREFERRED QUALIFICATIONS

· Knowledge about various aspects of written English.||
· Proof reading skill set will be an added advantage. ||
· Self starter, good team player. ||
· Strong attention to detail in editing content and deep dive and identify root causes of issues. ||
· Knowledge of or experience in Publishing industry is a big plus. ||
· Ability to drive new mechanisms within internal teams. ||

DESCRIPTION

Job summary
Responsibilities:
· The primary responsibility of the role is to perform analysis, quality checks on digital content of the e-book and to identify errors as well as validating errors reported by various systems and customers.
·
· The role will require the candidate to quickly understand the e-book content quality standards, operation workflow tools and other supporting tools.
·
· He/she needs to continuously adapt to and learn the new features of various tools and systems and improve on his/her acumen to identify and report the errors. He/she has to follow SOP to catch errors in the content.
· He/she needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage. He/she will need to use software tools for quality audit, content editing and data capture.
· The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. The associate will be measured on his/her compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure.
·
· He/she should be a team player and come up with ideas to improve the editing/QA process.
· The associate will need to often contact publishers and vendor managers to report errors identified and provide status update as and when required.
·
· The employee will be an individual contributor for this role.
· In addition the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor.
· He/She should be a team player and come up with improvement ideas to improve the process.

BASIC QUALIFICATIONS

· High level of skill in written English, including spelling, grammar and punctuation.
· Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.
· Should be self-motivated and a good team player.
· Good at problem solving, data analysis and troubleshooting issues related to content quality.
· Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams.
· Ability to work seamlessly in MS Excel & MS Word.

PREFERRED QUALIFICATIONS

· Knowledge about various aspects of written English.
· Proof reading skill set will be an added advantage.
·
· Self starter, good team player.
· Strong attention to detail in editing content and deep dive and identify root causes of issues.
· Knowledge of or experience in Publishing industry is a big plus.
· Ability to drive new mechanisms within internal teams.

Apply Link: https://www.amazon.jobs/en/jobs/1761113/digital-content-associate

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: