Sales Intern || Postman | |Paid internship || 6 months || Possibility of conversion to a full time job.  || ALL Batch and Branch

  • Excellent written and verbal communication skills ||
  • Flexibility to work different shifts (including evenings, weekends, or holidays) ||
  • Good composition skills – ability to compose grammatically correct and concise written response ||
  • Ability to provide high quality work support while handling a significant volume of inquiries (50+/week) ||
  • Hands on experience with Zendesk, Salesforce, JIRA is a positive ||
  • Experience working for a Startup is a positive ||
  • An ability to adapt to rapidly-changing environments and processes.  ||

Responsibilities:

  • Customer Support – professionally handle incoming requests from customers, prospects, internals and ensure that issues are resolved promptly
  • Deal Desk activities – reviewing accuracy of purchase orders, contracts, agreements including terms, pricing and discounts
  • Order Processing – ensure all sales orders and renewals are processed in an efficient and accurate manner and that SLAs are met
  • Work on 50+ tickets/week across Zendesk, Salesforce and JIRA within defined SLAs
  • Act as a liaison between Sales, Legal and Security Teams to ensure contract related tasks are completed and recorded
  • Partner with Finance, Sales and Operations teams to research and resolve customer inquiries
  • Generate and maintain detailed documentation of policies and processes
  • Other sales-support duties as assigned.

Requirements:

  • Excellent written and verbal communication skills
  • Flexibility to work different shifts (including evenings, weekends, or holidays)
  • Good composition skills – ability to compose grammatically correct and concise written response
  • Ability to provide high quality work support while handling a significant volume of inquiries (50+/week)
  • Hands on experience with Zendesk, Salesforce, JIRA is a positive
  • Experience working for a Startup is a positive
  • An ability to adapt to rapidly-changing environments and processes.

Apply Link: https://www.postman.com/company/careers/sales-support-intern-4761317003/

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