IBM || L1 | L2 Support Engineer || IT background degree

Company Name :IBM|
Job Role :Freshers||
Qualification :CSE || IT ||
Batch :All Batch ||
Location :Chennai India ||
Experience :Fresher ||
Salary :Best In industry ||
Employee Status : Full-Time Employee ||
Skills:No coding skills required but nice to have SQL, DB2, JSON, Java

Required Technical and Professional Expertise

  • IT background degree
  • Great communication and organizational skills
  • Hardworking, Work and Communication under pressure/ client focus,
  • User orientation to provide great support, Collaborative approach and ability to share with global team members lessons learned and blockers,
  • Good analytical skills, Ability to learn fast the application logic and system functionalities,
  • Ability to translate user requirements base on tool capabilities,
  • Ability to drive and deliver e2e task,
  • Fluent English spoken and written,
  • Flexibility, Time management, Detail oriented, Excel \\Advanced level.

Preferred Technical and Professional Expertise

  • Potential to grow into more technical role
  • Ticket management experience (Service Now)
  • Support experience
  • Access management experience
  • No coding skills required but nice to have SQL, DB2, JSON, Java. Agile methodology

Apply Link:

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