|Company Name :||Replicon ||
|Job Role :||Product Support Associate|||
|Location :||Chennai India |||
|Experience :||Fresher |||
|Salary :||As per industry standards |||
|Employee Status :||Full-Time Employee |||
Replicon Off Campus Drive Details :
Company Name : Replicon Software (India) Pvt Ltd
Replicon, Inc. is a software company providing cloud time tracking applications including timesheet and expense management software, using SaaS, for automating employee time tracking, project time tracking, expense tracking and resource scheduling.
Replicon is the leading provider of cloud based time tracking applications. Our award-winning products are delivered 100% in the cloud on a single platform, and are therefore simple and hassle-free to trial, buy, deploy and use. We are a global company with employees in the United States, Canada, India, the United Kingdom and Australia.
Company Website : www.replicon.com
Job Position : Product Support Associate
Job location : Bengaluru
Salary : As Per Company Standards
Eligibility Criteria For Replicon Jobs :
- Educational Qualification: BE/B.Tech/B.Sc/BCA
- 60% or 6.5 GPA and above throughout without any running backlogs
- 2020/2021 graduates
Job Description for Replicon Jobs 2022 :
The Product Support Associate will be part of the Customer Support and Services team which uses, top-of-the-line CRM tools like Sales force and other applications like Go-To-Assist / Go-To-Meeting for remote desktop sharing. The application support specialist in Replicon is not only a Support professional, but also a researcher, a tester and a consultant to both customers and product management. In this role you will be working with customers from all over the world including countries like Nigeria, South Africa and Antarctica resolving Level 1 customer issues, escalating critical issues to Tier 2 team, reaching solutions that are mutually beneficial to customers and Replicon.
- Provide pleasant and professional customer service and technical support to current and potential customers of Replicons product suite and related environment via telephone, FTP, remote dial-up connections and email
- Applying technology in multiple ways to configure the product and helping the customer implement Replicons products
- Solid understanding of products limits and suggesting ways of improving the product.
Skills Required for Replicon Jobs 2022 :
- Any Bachelor’s Degree
- At least 6 months to 3 years of experience in software application support and/or infrastructure support
- Should have good knowledge in Trouble shooting preferably IT application support.
- Excellent written and oral communication skills
- Demonstrated superior customer service skills
- Ability to adapt to new technology and work on the same.
- Open to work in a 24/7 support environment.
Selection Process For Replicon Jobs 2022 :
- Online Test
- Technical Round
- HR Round
Documents to be Carried for Replicon Jobs 2022 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Replicon Jobs 2022 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.