interface.ai || Business Analyst || Remote Job || Any Branch || Any Degree || Any Batches

Requirements

  • You can be a great fit if you are :
  • Extremely self-motivated
  • Ability to learn quickly
  • Growth Mindset (read this if you don’t know what it means – link)
  • Emotional Maturity (read this if you don’t know what it means – link)
  • Passionate about the possibilities at the intersection of AI + Banking
  • Worked in a startup of 5 to 30 employees
  • Think like an engineer, empathize like an end-user
  • Should have exceptional writing and editing skills in English.
  • Should have a minimum of 0-2 years’ experience from a tier 2 engineering college, from electrical, Computer science or Information technology, mandatory
  • MBA is good to have, but not mandatory
  • Should have excellent analytical skills and critical thinking ability
  • Have thirst for knowledge and a love of research
  • Previous work experience in a chatbot space is a huge plus

Job Description

This is a remote position.

This is a remote position.

About Us

We have grown over 1000% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Business Analyst you will be in charge of :

  • Act as an extended part of the customer organization to understand the knowledge and conversational needs for the virtual assistant.
  • Create and maintain technical and solution documentation of the virtual assistants.
  • Design conversations using organisation best practices for the virtual assistants to be used in multiple channels.
  • Participate in external and internal meetings and workshops aimed towards virtual assistant’s performance discussions and conversation improvements.
  • Generate / Review required performance reports on daily, weekly and monthly schedules to external and internal teams

Requirements

  • You can be a great fit if you are :
  • Extremely self-motivated
  • Ability to learn quickly
  • Growth Mindset (read this if you don’t know what it means – link)
  • Emotional Maturity (read this if you don’t know what it means – link)
  • Passionate about the possibilities at the intersection of AI + Banking
  • Worked in a startup of 5 to 30 employees
  • Think like an engineer, empathize like an end-user
  • Should have exceptional writing and editing skills in English.
  • Should have a minimum of 0-2 years’ experience from a tier 2 engineering college, from electrical, Computer science or Information technology, mandatory
  • MBA is good to have, but not mandatory
  • Should have excellent analytical skills and critical thinking ability
  • Have thirst for knowledge and a love of research
  • Previous work experience in a chatbot space is a huge plus

Apply Link: https://interface.zohorecruit.com/jobs/Careers/627436000001513455/Business-Analyst?source=LinkedIn&embedsource=LinkedIn%2BLimited%2BListings

For More Post Join Our Telegram Channel:https://t.me/officialcompanyinsider

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: